Delivery Information

Nilgiri Supermarket Ecommerce Website Delivery Information:

Welcome to Nilgiri Supermarket Ecommerce, where we are committed to providing a seamless and reliable shopping experience. Below, you will find important information about our delivery process to ensure your orders are delivered efficiently.

1. Delivery Areas:

• We currently offer delivery services to specific regions, cities, and areas. To check if we deliver to your location, please enter your delivery address during the checkout process. Our website will provide information on delivery availability based on the provided address.

2. Delivery Timelines:

• The delivery time for your order may vary based on your location, product availability, and the selected delivery option. During the checkout process, you will be presented with estimated delivery dates. Please note that these are approximate and subject to change.

3. Delivery Charges:

• Delivery charges are determined based on your location and the total value of your order. The delivery cost will be calculated and displayed during the checkout process. We may offer free or discounted delivery for orders meeting certain criteria, as specified on our website.

4. Order Tracking:

• Once your order has been dispatched, you will receive an email or SMS notification containing a tracking link. This link allows you to track the real-time status and location of your delivery. Tracking information will be available as soon as the order is in transit.

5. Delivery Partners:

• Nilgiri Supermarket collaborates with trusted delivery partners to ensure the safe and timely delivery of your orders. Our partners are selected for their commitment to reliability and customer satisfaction.

6. Delivery Confirmation:

• Upon successful delivery, you will receive a confirmation email or SMS. This confirmation will include details such as the delivery time, items delivered, and the name of the delivery person. If you are unavailable at the time of delivery, our delivery partner may attempt redelivery or leave instructions for further action.

7. Special Delivery Instructions:

• During the checkout process, you have the option to provide special delivery instructions. If you have specific requirements or details about the delivery location, please include them to help our delivery team fulfill your order accurately.

8. Delays and Incidents:

• While we strive to deliver your orders on time, unforeseen circumstances such as weather conditions, traffic, or other incidents may cause delays. In such cases, we appreciate your understanding and patience.

9. Contact Information:

• If you have any questions or concerns regarding your delivery, please contact our customer service team at [shop@nilgirisupermarket.com] or [9600521444].

Thank you for choosing Nilgiri Supermarket Ecommerce. We look forward to serving you and providing a convenient and reliable delivery experience.

[shop@nilgirisupermarket.com]